Returns & Exchanges
At Sand + Fog, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Return
Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.
2
Print Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Package Items
Securely pack your items in their original packaging, ensuring all tags are attached and the product is unused.
4
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing